Jim C.
This company has the WORST customer service I have EVER dealt with. I paid for a new power bank at the end of December 2025. The power bank I received on 2 January 2026 did not work. After THREE WEEKS of emails, FNDN sent another defective power bank. This 1 star review is after another TWO WEEKS of FNDN emails from "Hailey" and "Becky" who seem to work (or bot) for FNDN but cannot talk to each other and send me a power bank that works.
Beware purchasing from this company. Slick marketing does not make up for POOR PRODUCT SUPPORT. FNDN is happy to immediately make a sale, but not as prompt in standing by their products.
John W.
Works great thanks for the great deal
Jim C.
You could improve by
1. Sending me a power bank that works
2.Having an actual person working customer service, not a "Hailey: bot.
I ordered an extra power bank for my wife's vest, Your company IMMEDIATELY took my money and sent the product. No problem.
except.....
The new power bank did NOT work in any way.
After several emails over the last week between "Hailey" and me, your company has neither sent me a working power bank or refunded my money.
Randall S.
Awesome power bank! Works great with my hoodie and it charges my phone fast
Monte S.
Got the high capacity power banks for my base layer. The layers are awesome so the power banks should be perfect. The begos were good but wouldn’t make it the whole 6 hours so these should compliment very well.
Keith M.
This battery powers for hour’s!
Andrew F.
UPS took their sweet time but very satisfied with FND
Todd M.
Great quality! This battery lasted 3 days of 2-4 hour use per day and it only went down 1 bar during that time. Very happy with my purchase.
brian g.
it does the thing!!!