When you purchase a FNDN product directly from FNDN.com you will be covered by our money back guarantee. If for any reason you are not satisfied with your purchase of your FNDN product send it back within 14 days for a full product refund. Please note that in order to take advantage of this offer; the item must remain in new and unused condition with all of the original packaging. Without you and customers like you we would not be able to build such a great brand, and for that we thank you. Our goal at FNDN will continue to be producing the best wearable technology while offering unmatched customer service. Please remember, FNDN reserves the right to replace any discontinued product with a new product of comparable value and function.
FNDN™ LIMITED WARRANTY RETURN
In the unfortunate event that your FNDN product has become damaged or is no longer working and fits in one of the above categories you can send it back for a warranty review. In order to successfully do this you must first contact FNDN.com to get a valid Return Authorization # (RMA#) and return address. You can email info@FNDN.com to request a Return Authorization #. Once you have this information you will then need to send the item back to us for review. Be sure to include a note that describes the issue that you are having as well as all of your contact info (name, telephone number, email address, return mailing address).
RETURN & REFUND PROCESS
To complete your return please visit our Returns & Exchanges Center and follow the simple steps.
Return Shipping Steps
It is important to note that any and all returns/exchanges/warranty shipments sent back to FNDN LLC must have a valid return authorization # (or RMA). This is generated from the Returns & Exchanges Center The pre-paid return label and instructions will be emailed to you along with your RMA number.
1. Pack all the returned items, along with a print off of your confirmation of purchase email, and a note specifying your RMA number securely in a box. You can use the box the items arrived in or another box if you prefer.
2. Go to local post office, or another courier, to ship the package. Return address for the package:
3. You will receive an email as soon as we received your items, and when a refund is issued.
4.Shipping costs are non-refundable on refunds.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
In order to receive a full refund on items returned, the items(s) have to be returned (i) within 14 days from date of purchase; (ii) with RMA #; (iii) in the original packaging with all included accessories;(iv) in new/unused condition.
- If you are unable to comply fully with the return policy, unfortunately you may not be entitled to a full refund or any refund.
- Price adjustments on previous purchases are not permitted.
- Gift cards cannot be redeemed for cash or returned.
- Returns can only be accepted on purchases from www.FNDN.com
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us with the RMA # at firstname.lastname@example.org
FINAL Sale Items
All marked down sale items are final and no exchanges or returns will be accepted on marked down sale items.